The museum is an unmodernised Grade II* listed building and the galleries are located on the basement, ground and first floors. The ground floor is accessible from the main entrance on Castle Street with a ramp available for wheelchair users. The basement and first floor galleries are accessed via a central staircase. We do not yet have a lift.
The Mayor’s Parlour, War Room, Toy Room, Launceston Room, Railway Room and Herbarium are all located on the ground floor. They are fully accessible to visitors using wheelchairs and buggies. Please ask a steward for the access ramp to be deployed.
For those unable to access the basement and first floors but who wish to see or learn about a particular object or aspect of Launceston’s history, please get in touch and we will do all we can to assist. In the Herbarium on the ground floor there are photographic albums detailing the objects contained in the displays in the basement and on the first floor.
- For visitors with visual impairment, there are large print versions of the museum’s introductory guide to the galleries.
- Introductory gallery information is also available in a range of languages including French, Italian, Dutch and Spanish.
- There is no dedicated parking at the museum. The nearest public car parks are on Castle Street, Tower Street and Westgate Street.
- Assistance dogs are always welcome in the museum and non-assistance dogs are welcome in the gardens.
- Please do contact us in advance if you have any questions or if you would like us to assist you with accessibility during your visit.
- Please call or email us if you have any questions.